Plan upgrade

Fedaykin
Visitor

The sim only plan I'm on at the moment is being phased out but I've been offered a selection of other plans but when I go to finalise my order it mentions a delivery but I'm only changing plans

Do I have to change my SIM card for the new plan or can I keep my old one.

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

@Fedaykin wrote:

Do I have to change my SIM card for the new plan or can I keep my old one.


A change of payment plan is an account change and can be done remotely at any time.

There is no reason to change a perfectly working SIM unless it's not working.

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1 REPLY 1
bristolian
EE Community Star
EE Community Star

@Fedaykin wrote:

Do I have to change my SIM card for the new plan or can I keep my old one.


A change of payment plan is an account change and can be done remotely at any time.

There is no reason to change a perfectly working SIM unless it's not working.