Deliv

Joaogoncalves · ‎03-10-2025

I placed an order for a new device, I received an email confirming the order and they gave me two days to deliver it, two days have passed and nothing has arrived, I can't track it either, can anyone help me?

Northerner · ‎03-10-2025

Hi @Joaogoncalves

If EE tracking is not working then you'll need to speak to EE CS on 150.

You should download and register the DPD app as well.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎03-10-2025

Hi @Joaogoncalves

If EE tracking is not working then you'll need to speak to EE CS on 150.

You should download and register the DPD app as well.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.