says delivered but nothing came

[rak17]

hey i’ve ordered a magsafe the last 3 digits of the reference number (204) and it says been delivered and a second after that email it says it’s being sent to me while nothing came?

[Ali_A]

Hi @rak17 

Did you order this as an add-to-plan or an accessory purchase? Are you able to track the order on our Track Your Order page?

Usually you'll receive a text message with tracking details once it has been shipped out. 

Ali