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Change delivery

isadaw
Investigator
Investigator

Hello I am unable to call to add the door number to my address did will not deliver otherwise and I do not have a mobile to contact anyone.

they will redeliver today at 6 - 7 pm help please 

 

 

5 REPLIES 5
Leanne_T
EE Community Support Team

Hi @isadaw 

Thanks for coming here. 

Have you been contacted by DPD to let you know the delivery will be today? 

If so, do you have the option to amend the delivery details for DPD? 

Leanne 🙂

Hello @Leanne_T 

 

I am unable do that, I called dpd and they advised me to contact you. 

I tried to change online after recieve  it online but I haven't received any confirmation an I don't know if that delivery is linked to that account.

 

Leanne_T
EE Community Support Team

Thanks @isadaw 

In this case, you would need to call us on 07953 966 150 from any phone, and the team will see if this can be changed for you.

Leanne.

Hello Leanne I am unable to do so because my phone is broken

is there any live chat options or email ?

I got my friend to call earlier today and they said to contact dpd and I can't contact 

Leanne_T
EE Community Support Team

Hi @isadaw 

You can message us on the get in touch page here and the team will get back to you when available, I am sorry we have no email address to contact us. 

Leanne.