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Community Activity
Waking PS5 from rest mode, not staying connected to internet.
Hello. Recently migrated over from BT when my contract was up. Now with EE and using their smart hub. My PS5 has all the correct features enabled and this worked no problem with the BT hub. But now when I start up my PS5 from rest mode it’s not conne...
Contract
Just noticed my contract name mentions iPhone 14 Pro Max yet I didn’t get a phone - I’m on a sim only contract
SMS text message
Hello i’ve been PAYG for a while now , i have been having issues trying to send SMS text messages. Everytime i try it just said “not delivered” , however while using wifi / data i can still send regular iphone messages. Does anyone know a cause or so...
Can't login to my ee app
Haven't been able to login to my ee app for 6 months also unable to see bills on website
Resolved! Cancel add on
I have the TNT sports add on. id like to cancel it. it started a while back, I’ve just upgraded, it’s not showing as active on my account but I am paying for and have used it. any ideas on how I can cancel without sitting in a long phone queue please...
Not Receiving Verfication Codes
Hi, my number has today ported from O2 over to EE but I am not receiving verification codes via SMS but am receiving other messages. My EE sim is also able to take calls but it cannot receive calls from those on Vodafone.. please advise
ee4g mobile router
Hello. I have a 4g mobile ee router that shows the supply as normal... ie the aqua light stays on ...but there is no connection to my laptop. It does this 'shutting down' at least every 24 hours. I have to restart it every time. I have complained abo...
Quick filters - Usage dashboard
I can't seem to generate any information when using the the "Most frequently text numbers" hyperlink. The other two quick filters work, "Most frequently called numbers" and "Everything over 50p" these generate results. I know texts have been sent thr...
Moving from BT to EE
HiLast night I renewed my broadband contract with BT and agreed to switch to EE in the process. I've not had any email confirmation and it's supposed to 'go live' tomorrow.This afternoon I used BT's online chat to ask and they said I won't get any em...
Pack says waiting?
Just ordered a sim only 8gb £10. Money taken from account, sim turned up and put in (did switch off and on etc). Says I have no live pack or credit. It does show the pack 8gb £10 but says waiting........how do I get the pack I bought when ordering th...
