Can't track my order.

[Kimjrod2]

Hi, 

I placed and order, have the email etc. BUT I cannot track it or see that it's processing. 
when I go to the track my order page it continuously tells me that it's timed out which it isn't. 
id rather just know if I've been accepted or I can get my £30 back. it's for the iPhone 17 pro max and I expect delays but I just want to know if it has been accepted. 

thanks.

[Chris_B · Accepted solution]

@Kimjrod2 you will need to call customer support but they usually reach out to you if you get declined.   You can’t track nothing so until a device is allocated to you there is nothing to track.