21-07-2023 03:04 PM
I ordered an Apple Watch series 8 on the 17/7/23, it’s now the 21/7/23 and all I have got is the email confirmation which I received when i ordered it. Is this normal? It says dispatched within 1 day
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21-07-2023 04:49 PM
Hi @OLLYYOUNGMAN123,
Sometimes delays happen if they are low on stock for a particular model.
You will receive a text or email before 11am by DPD on the day of delivery.
I would suggest that you get in touch with the mobile care team by calling 150 from your EE mobile or 07953 966 150 from any phone and chase it up.
Thanks,
Alex
21-07-2023 04:49 PM
Hi @OLLYYOUNGMAN123,
Sometimes delays happen if they are low on stock for a particular model.
You will receive a text or email before 11am by DPD on the day of delivery.
I would suggest that you get in touch with the mobile care team by calling 150 from your EE mobile or 07953 966 150 from any phone and chase it up.
Thanks,
Alex