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2 order reference numbers

Niic1
Investigator
Investigator

Hi , so I ordered a new iPhone from the iPhone 14 series and at first my order was confirmed through email with a defence number  but it also said can you call us to go over a few extra details which I did and they took my order again over the phone and they text me the details . However now it looks like I have two separate order numbers and when I check the tracking on both order numbers it says awaiting confirmation so now I am left wondering do I have two separate orders for the same phone or would this seem normal ? Thanks in advance 

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Niic1  You only should have one order number,  you need to call customer services to get this rectified. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.