Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Think this is a SCAM text BE AWARE!!!

EE: We have failed to accept your last payment. You must update your details immediately via: [fraudulent link removed] to avoid fines. i am up to date with my payments by Direct Debit! Please be careful [Mod edit - fraudulent link removed, please ...

Resolved! Scam calls offering 40% discount

020 8252 59820191 510 140501342 832001had calls from all these numbers today saying they’re from EE and offering a 40% discount promotion, when they asked how much my last bill was, and since they were all Indian voices, I hung up; assuming it was fr...

Routed to a scam support team - Expert Squad - BEWARE

I have an ongoing issue whereby when the EE app sends me a text, it sends it to the number that originally came with the SIM (I transferred my existing number to EE). When I tried to get support, I was routed to an Indian call centre calling themsel...

Resolved! Possible Scam

I have received a phone call, supposedly from EE, stating that they are swapping from 4G to 5G on Friday and that I habanero being sent a new SIM and the old one will not work after Friday. Impossible to speak to anybody on EE app so wondered if anyb...

Internet Security

Hello All. My Hub / Internet appears to be broken. My phone keeps giving me "spoofing" warnings when connected and I've just checked the laptop (with Norton Security). It seems to have prevented several issues with the Hub too.As you will all know, E...

Resolved! NEw domain email for scam used and still working confirmation@eerecovery.com

HI scammers using this email when calling pretending they from EE and offering discount on your current contract confirmation@eerecovery.com so always check the domain and call EE on 150 to verify email in case you cannot verify the domain If I had n...

Scam call!!

I've just had a call from 02031037821, didn't answer and checked the no. It's been reported numerous times as a scam saying the are from EE. Thing I'm concerned about is, this has happened after I sent some time on Monday with yourselves re my broadb...

Resolved! Re: Unlocking adult content

Contract

Resolved! Content lock removing

Hi I want remove content lock

Resolved! Scam call that sent text mimicking EE security

I received a call today that my phone said was suspected spam, so was immediately on alert. The call was from 01706 number from Rochdale, but had a south Asian accent, claiming to be from EE. Was hard to understand what he was saying, but it had some...