Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 11198 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 7378 Views
  • 0 replies
  • 1 Helpful

Resolved! Message scam about rewards points from EE

Hi is anyone else getting messages supposed to be from EE  saying they've got thousands of rewards points that's going to be  lost in 2 days if they dont  click on the link to spend them?

Margih62 by Investigator
  • 220899 Views
  • 767 replies
  • 424 Helpful

M

I received an email saying my BT mobile phone contract needed renewing . Offered new contract but seems to be E E mobile. Is BT security still valid on EE mobile, does EE offer security coverage or is it extra? 

Resolved! 12 Days of Christmas winner verify

I have recieved 2 emails telling me ive won a Samsung TV but cannot find how to verify if this is real or scam.  Can anyone help please  

Sara303 by Visitor
  • 104 Views
  • 3 replies
  • 0 Helpful

Resolved! Scam Call from 01156777257

Said they were from EE, Indian accent, they sent me an email from ‘EE Discount’ ee@limitedpromotions.co.uk which was identical to EE’s emails so I almost fell for it, they managed to access my EE account and it wasn’t until they asked for my card det...

Ironlady by Visitor
  • 1553 Views
  • 8 replies
  • 4 Helpful

Resolved! Scam?

Had a text message from +44 7462 232910saying  EE Rewards – Your Account UpdateTo express our appreciation for your ongoing loyalty, we are offering a points redemption promotion to eligible customers.Your EE Rewards points balance has been updated —...

Resolved! EE rewards scam help?

In a moment of stupidity I opened a text message link and put in my phone number on a  EE points rewards scam text. I realised immediately after and  closed the website so all they have is my phone number. Do I need to do anything?  Any advice would ...

Resolved! Possible scam call

I had a call from 01980 682089 today. They offered to cut my EE bill in half for 12 months and send me a free pair of Samsung earbuds. I was mildly suspicious but I couldn't see what they were hoping to gain from the info they were asking for (full n...

Tc89 by Visitor
  • 65 Views
  • 1 replies
  • 1 Helpful

Resolved! Scam text message

This morning a received a text regarding my rewards. I followed the link to what looked like a very genuine EE website.please be careful. the link has now been taken down but be careful

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