Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 9242 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 6069 Views
  • 0 replies
  • 1 Helpful

Scam letter from Moorcroft

Dear team/ all,I received a (very convincing btw) letter from Moorfcroft Debt Recovery siting I owe money. After digging into (chatting and calling them)  they say its from EE. I fear  (and assume now) its a pure scam as they were very wage why, how,...

Rinku1 by Visitor
  • 2102 Views
  • 6 replies
  • 2 Helpful

Resolved! Scam call offering me a 30 percent discount

Today I received a call on purportedly 020 4538 9426 from purportedly John purportedly from EE. He asked how I was today and if I wanted a 30 percent discount. The man was speaking with a South Asian accent in what sounded like a call centre.He asked...

ANPARKER by Visitor
  • 26030 Views
  • 84 replies
  • 40 Helpful

Resolved! Spoofed

Hii think my number has been spoofed. Is there any suggestions how to stop this?

Resolved! 30% off bills possible scam call?

Just received a call from a call center, sounded like a busy call center in India.  The caller offered 30% off my bills, they wanted to know why security ID which I refused to give.The callers No. was 07776 056867.Was this a scam?

Greg118 by Visitor
  • 94 Views
  • 2 replies
  • 3 Helpful

Resolved! Scam?

I received a message from +447486666392 with the words EE: we  failed to renew your  network plan due to payment failure. I did not open the message. My account is up to date so I think this is a scam that EE should be made aware of. I tried to phone...

Resolved! Scam calls

Hi from EE. Be alert to fraud - if you didn't ask for this, don't share it, please call us on 0330 123 1105. Your PIN for resetting your EE ID security answer is 8258. Thanks. Received convincing call from EE on 02080808822 stating that they wanted t...

San212 by Visitor
  • 127 Views
  • 1 replies
  • 0 Helpful

Fraudulent email

Hello, I have received an email that I believe is fraudulent is anyone able to confirm this for me please, thank you.   

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