Security

Discussions around online safety including security and scams

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 9686 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 6367 Views
  • 0 replies
  • 1 Helpful

30% Off EE Bills - Possible Scam?

I have received repeated calls from 07451 288537 telling me I have been randomly selected to receive 30% off my mobile bill.I was suspicious from the first call, which I hung up, that it might be a scam. The fact they kept calling made me believe tha...

Changing secure pin

I need help changing the pin when I turn my phone on as someone else is sharing my number and I need to change the pin to stop them using all my bata and calls. If someone can help me I will appreciate it 

Resolved! Is this a scam text

I received the following text this morning, I think it is scam as usually when I get texts from EE they are different. Can anyone confirm?  

IMG_4828.png
Hays65 by Visitor
  • 90 Views
  • 3 replies
  • 4 Helpful

Resolved! Suspicious text on payment processing failure

Text received from +447396898769 to my other phone, it says EE: We could not process your payment. To continue using your account visit our website:  [link removed for safety reasons] HIGHLY SUSPICIOUS as we pay regularly, have credit on the account ...

JOMO7 by Valued Contributor
  • 4201 Views
  • 8 replies
  • 4 Helpful

Resolved! Potential scam

Hi, I received a call from this number on Tuesday - 020 7071 8948. He said that I have been chosen to receive a free gift and reduced line rental. He was asking a lot of questions and wanted me to confirm my personal details.He sent through a two-fac...

Resolved! TECHNOLOGY SECURITY IS WORSE THAN EVER

CAN SOMEONE TELL ME WHY ON MY PERSONAL EE ACCOUNT I HAVE JUST FOUND MY EX WIFES NAME AS A WELCOME ON THE COMMUNITY PAGE?  MY FRUSTRATION IS BEYOND WORDS...

maddy8 by Visitor
  • 149 Views
  • 4 replies
  • 5 Helpful

EE/Verisure Smart Home Security System

Oh my god!  How difficult can it be to purchase a product that EE offers!!!I have been trying to purchase a home security package that EE offers with Verisure since mid April 2025.  My details have been passed along to the specialist sales team on nu...

VW1974 by Investigator
  • 198 Views
  • 9 replies
  • 0 Helpful