re-validate ee perk

[zee28]

I was sent the link to re-validate my NHS ee perk to my nhs email address. But i have forgotten my password, I have tried resetting it several times but I get no email for password reset. Any help would be great

[Leanne_T]

Hi there @zee28

Thanks for coming to the community. 

Have you checked your spam/junk folder? 

Leanne 🙂

[zee28]

Hi, yes I have and I still haven't received anything. 

[Leanne_T]

Thanks for trying @zee28

I have sent you a private message on here for some extra details.

Leanne 🙂

[shad69]

hi can any one help me i have the same issue, i cant log in to claim my ee perks need help i work with the RAC and have had the email come through i done me work email but when i try to log in it says i cant log in , i have tried again from scratch but says im already a member . need your help 

[James_B]

Hi @shad69,

Welcome to the EE Community. 🙂

Have you verified your email address?

James

[shad69]

HI 

thank you for getting back to me i have yes 

can i send you a private message with my work eamil i have used 

[James_B]

Hi @shad69,

Which error message do you see when you try to login?

James

[shad69]

log in details are in correct 

ive have tried a number of times now but still cant get in 

[James_B]

Hi @shad69,

Are you using the same email address you provided when registering?

Have you tried a password reset?

James