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perks

Codfather69
Investigator
Investigator

‎01-12-2023 07:48 PM

Hi 

I can’t log into my Perks account and whenever I attempt to reset the password for my existing account the email never arrives in my personal or work email inbox.

I’ve attempted to create a new account with a new personal email but it says my work email is already associated elsewhere.

 

I can’t seem to break this deadlock.

0 Helpful
3 REPLIES 3
Leanne_T
EE Community Support Team

‎02-12-2023 07:56 AM

Morning @Codfather69 

Thanks for coming to the community. 

I have sent you a private message on here for some extra details 🙂

Leanne.

0 Helpful
Codfather69
Investigator
Investigator
In response to Leanne_T

‎02-12-2023 04:13 PM

Hi,

Do I register using my work email first or my home email ?

Thanks again 

John

0 Helpful
Leanne_T
EE Community Support Team
In response to Codfather69

‎02-12-2023 04:14 PM

Hi @Codfather69 

Once the account has been reset you can use either the work email or photo ID and the personal email. 

Leanne 🙂

0 Helpful