Offers & Add-ons

Discussions around EE offers and add-ons

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

Capture.JPG Capture.JPG
XRaySpeX by EE Community Star
  • 83328 Views
  • 59 replies
  • 130 Helpful

EE perks

I am unable to log in to my EE perks account. When I try to register it says that these details are already used and then when I try to reset my password it says that an email has been sent but I never receive it (to inbox or junk). I called 150 to t...

Free watch

Hi ive not received my free Samsung watch with my S24 phone. I need my invoice number which I haven't got. How else can I get my invoice number  

Resolved! EE Security

Trying to install EE Cyber Security on my computer. When starting it asks for my EE mobile number in order to send a conformation PIN number.My mobile is not with EE so unable to access Pin. 

BobBar1 by Contributor
  • 1482 Views
  • 13 replies
  • 2 Helpful

Friends and Family discount code not being accepted

I'm having issues with my Friends and family discount code. It's recently been generated; standard upgrade and I've chosen a SIM only plan that doesn't appear to already be discounted. The code is coming back as invalid.  Am I missing something obvio...

Add to plan

Hi i would like to add apple air pods to my plan but having difficulty. 

Allisafc by Visitor
  • 847 Views
  • 3 replies
  • 1 Helpful

Resolved! Roam Abroad Pass for Europe

Hi. Is the £25/month Roam Abroad Pass charged as a calendar month, (i.e. I could add it on the 1st of November for that whole month) or by your billing month on your account?  

HLyallW by Visitor
  • 562 Views
  • 1 replies
  • 2 Helpful

TNT inclusive extra

I have the TNT inclusive extra yet can’t access it, I’ve tried using the link provided by EE but had no luck as it says the network is experiencing issues. I have also tried speaking to discovery+ and had no luck with them either. Has anyone else had...

Resolved! Netflix unable to change plan

how can I change from the basic plan to premium, have tried doing through the netflix app and website and it just changes temporarily and then reverts back to basic after a few mins.   Cannot find anywhere on myEE to make changes to the plan type and...

Theiny by Contributor
  • 8606 Views
  • 26 replies
  • 1 Helpful