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How to claim chromebook

Jmori94
Explorer

Hi,

I took out a contract on a samsung s24 and was told i could claim a free chromebook online, i just needed to put my receipt into a website. 

Im struggling to find where to do this, does anyone know?

 

Thanks

 

Josh

1 SOLUTION

Accepted Solutions
Michael_D
EE Community Support Team

Hi @Skyetwo2 

Thanks for coming to the community.

Can you try to go to this page on the Samsung website instead?

This one has loaded for me with the claim details.

Let me know how that goes.

Michael

View solution in original post

6 REPLIES 6
Northerner
EE Community Star
EE Community Star

Hi @Jmori94 

As below on the sales page.

Screenshot_20241218_192455_Chrome.jpg

https://samsungoffers.claims/chromebookgoGWP

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Skyetwo2
Explorer

1000006025.png

Same issue here. Upgraded yesterday & got the above message that the claim form is closed 

Michael_D
EE Community Support Team

Hi @Skyetwo2 

Thanks for coming to the community.

Can you try to go to this page on the Samsung website instead?

This one has loaded for me with the claim details.

Let me know how that goes.

Michael

This worked, thank you for your help

Chris_S
EE Community Support Team

That's great news @Jmori94 Thanks for letting us know 🙂

If there's anything else that you need, just get in touch.

Chris S