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Community Activity
SIM Question
Hello, I bought an 8GB SIM card plus 500 minutes and unlimited texts. So there's no subscription, no out-of-bundle charges or other fees?
Why do I need £20 spend cap to use my contract aboard?
I have an old contract which includes unlimited text, calls and 200GB data. I am entitled to use it in EU as I had it before brexit. I’ve checked with customer services and they confirmed this. However last time I went to Spain (I visit my parents ev...
TV BOX PRO
Hi, does anyone else have problems with the terestrial HD channels when receiving off air with this box?Have had an engineer try another box but no change. When checking TV Signal Quality: Signal Strength is 100% but Signal Quality is 0%. Talked on p...
Iphone 16
I want see where my order is
How to contact parent when data has run out?
Hi, My son has a mobile phone with a SIM only contract. However, i have realised that he does not recieve my messages and can not call me if he has used all of his data and is not with in range of a WiFi. Is there any was he can make contact with m...
Spotify Connect / Tidal Conenct issue
Just moved over to Home Broadband from 4G broadband and been sent a Smart Hub SH30A. I use a Cambridge Audio CXN V2 streamer as part of my setup.I have noticed that if the streamer is connected to any LAN port on the router and my tablet is connect...
Download speed
I pay for full fibre broadband , with offered speeds up to 900mbps .. but I’m only getting 156mbps download speed , yet couple months prior I was up around 400/500mbps ! seems very slow speeds for high monthly payments
No network in Vienna
I am currently in Vienna and have no network signal. I have restarted my phone, turned roaming on/off (I have used this phone abroad before), manually selected a network but nothing. My husband who is also on ee has full signal. I have contacted ee u...
Can’t link my New EE broadband to my account.
Hello,I’ve just moved my broadband onto New EE, it can’t locate the new product on my EE app (or online account). I have tried linking it, but keep getting an error message telling me there’s a problem and to ring up as ‘we need to check a few thing...
IPC6023 Error
I've had IPC error on tv since i got ee broadband and tv in November, spoke to EE multiple times, spoke to TMC multiple times, replaced tv box. On weekend had 3 engineers out which broke my broadband. Broadband is back up today and get the same error...
