Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 87984 Views
  • 61 replies
  • 130 Helpful

Resolved! prepayment mastercard

I received my brand new phone with EE on the deal that i would received a prepayment mastercard of £300. I received my phone 2 days ago. The only email i have received is the original one saying successful order but please call to answer some questio...

Ee perks activation

Hi, i need help to sort my ee Perks account, I last upgraded 2 yrs ago and it's said my account has deactivated. 

Ashwaq by • Visitor
  • 435 Views
  • 1 replies
  • 0 Helpful

Pre paid card

A few weeks ago I got the Samsung galaxy s22 plus . I was sent a link to claim my pre paid card it wouldn't let me do it for some reason . I spoke to EE about it who said that I would get an email within 5 days . Its been a week and still no joy . As...

Using prepaid mastercard online

Hi,I've successfully used my card for a purchase online. I'm now trying to use the card on Very . Co . UK and the card isn't accepted?Is there a reason for this? I can't seem to find anything in the T&Cs for using it on Very. Thanks

Rhoward92 by • Investigator
  • 629 Views
  • 1 replies
  • 0 Helpful

Resolved! nhs perk and Blue light discount

Hello I have a blue light account and have today registered and validated my perks account.My blc discount code does not work and also my 2 generated codes dont work ?it keeps coming up with ''sorry, that voucher is not valid''.The contract i am tryi...

Sharon921 by • Investigator
  • 3035 Views
  • 13 replies
  • 8 Helpful

Friends and family code not being accepted

I am trying to upgrade using my F&F code but it won’t accept it online. I called 150 they can’t apply the code over the phone. I’ve reset cookies and tried a different device but still doesn’t work. I generated a new code to see if it was a blip with...

Resolved! Do you need to pay for a pixel watch plan?

Hello, A little confused about this. I got the pixel watch free on an offer when I upgraded to the pixel 7 pro with EE. In this I assumed that the watch plan would be free as it was advertised as a "free watch". Do I need to pay for a data plan for i...