Student discount on additional lines?
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01-12-2022 11:43 PM - edited 01-12-2022 11:53 PM
Hi all,
Just a quick random question
I have a SIM ONLY plan for myself, with my dad also on as an additional line with a Galaxy S21 FE.
I have a student discount on my main sim only plan as I am currently a student and the account holder, and my dad's phone had a 10% additional line discount.
If I add anymore additional lines, can I add a student discount to them or is it only the additional line discount I'd be allowed to have?
Thank you
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02-12-2022 08:49 AM
Hi @GarethWilliams,
You'd only be able to have the additional line discount as the student discount is limited to one per person.
Hope this helps. 🙂
James
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02-12-2022 10:05 AM
Hi James
Thanks for replying. That's what I thought, thank you. I was only asking just incase I'd missed the chance to have more money off it that's all haha.
Also, as of last night, when logging into my EE online, I'm faced with:
LOGIN ERROR
We're working on fixing this page. In the meantime, find help at ee.co.uk/help
What happened?
Sorry, we were unable to complete your request right now. Please try again later.
Any idea why this may be?
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02-12-2022 10:08 AM
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02-12-2022 10:12 AM
Hi @James_B
The issue appears to be affecting the app as well as although it does load up it does end up showing an error message saying something along the lines of ‘sorry, we cannot refresh this page’ or something
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02-12-2022 10:13 AM
@James_B The app says ‘sorry, we are unable to show you all the information right now - close the app and come back later’
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02-12-2022 10:30 AM
Hi @GarethWilliams,
Please get in touch with Customer Care so our Technical Support Team can look into this for you.
They'll be happy to help. 🙂
James
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02-12-2022 10:38 AM
Thank you @James_B
I should mention I did move to SIM ONLY yesterday night about 11pm. The issue started from there, although the contract changes did go through.
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02-12-2022 10:55 AM
No problem @GarethWilliams, Tech Support will be able to resolve the issue for you.
James
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02-12-2022 11:38 AM
Hi again @James_B
Just another quick question regarding the discounted plans, when you say student discount can only be applied to one per person, I guess this means just one account yes?
As in, I have it on mine but couldn't apply it on my dad's, or if I added my mother onto my plan.

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