Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 71005 Views
  • 59 replies
  • 128 Helpful

Ee perks

I am unable to log in to EE perks. It does not accept my password, I do not receive password reset email, I have checked all folders and repeated many times. It tells me I am registered when I try to register as a new member. It seems lots of people ...

gjhoey by Visitor
  • 346 Views
  • 6 replies
  • 0 Helpful

Smart benefits

HiI've recently come back to EE after a couple of years, good to be back.When I took out the package I'm sure I asked the sales rep for smart benefits as I wanted Netflix added to the account but after looking through my account today I don't see the...

KSamra by Explorer
  • 311 Views
  • 3 replies
  • 2 Helpful

Resolved! Bt sport

Need help with setting up my BT sports EE account. Can anyone help? 

Mcooke by Visitor
  • 471 Views
  • 1 replies
  • 1 Helpful

Resolved! Roaming add on technical error.

I’ve tried to add on the roaming data add on via the app and website and each time it’s comes up technical error, I’m travelling to the USA next week and need the add on in place. Also I’ve noticed each month I’m getting extra charges on my bill from...

Openreach discount

HiI'm an openreach poling engineer I have a discount code and am interested in samsung galaxy s22 ultra with unlimited data and 3 benefits What discount will I get?

Wont let me order Nreal Air

I’ve been waiting ages for these to come out and although I’m eligible to add an accessory to my account (on the phone they say I’m eligible for the most expensive accessory you do and I don’t currently have any accessories on my account) for some re...

priMa1 by Contributor
  • 1659 Views
  • 11 replies
  • 0 Helpful

Resolved! xbox game pass

hello i got a new contract out and got a free xbox game pass but with me wipeing my old phone i lost the message of ee with the game pass on is there any way i can get it back or where i be able to find it thank you 

Resolved! Using music pass abroad

I've just added music pass as my smart benefit, would this work abroad as I obviously don't want to use my data abroadThanks Richard  

Resolved! ROAMING FURTHER PASS IN USA

HelloI have just bought a ROAM FURTHER PASS as I have moved from the UK to the USA and would like to retain my UK phone for some time before committing to buying a USA one. Can I use it in completely the same way to access both UK AND USA calls? In t...

SHL1 by Investigator
  • 838 Views
  • 4 replies
  • 12 Helpful