As mentioned above, when I sent the SMS to 150 to activate it it said it had already been activated (clearly not by me).
While the offer was activated automatically when I joined EE in October (so 2 months of the subscription has already been used) I have no record of any correspondence via email, text or anything else to a) say it had been activated and b) what I needed to do to actually use it. I certainly didn't do anything myself.
It doesn't matter to me what should have happened, what matters is that I had to take time out of my excruciatingly painfully busy day to phone EE.
The person I spoke to at EE sent me a link that took me to the Apple+ website. I then prompted Apple to send a code to my phone. After I entered that I was allowed to set up an account and start viewing. So I can now watch it for free for 4 months. EE kindly gave me something towards the two months I've missed.
So yes, I SHOULD have had something to tell me about this but I didn't. My other half joined EE a month after I did, and chose the Apple TV 6 months free reward. We assumed we could activate them one after the other. They have also not received any information from EE about it, but we now assume that their offer has also been automatically activated and has been running alongside mine. I'm assuming, if they DO want to activate theirs, they will also have to use the same link I was sent to set it all up. Because they have not received a link from EE. It's not just me.
