Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 70101 Views
  • 59 replies
  • 128 Helpful

Mastercard giftcard

Hi,I recently upgraded my plan with EE, because of this I'm due to receive a Mastercard gift card.After reading posts on here, I haven't received the first text confirming this. I have been in touch with EE via twitter and email. The email says after...

Rhoward92 by Investigator
  • 741 Views
  • 10 replies
  • 1 Helpful

Prepaid gift card 300 pounds

Hi I took a contract out with you guys and was offered the prepaid gift card of 300 pounds just want to no if the card is going to be virtual as well as physical card aswell? Or is it just virtual? Many thanks 

Silky93 by Visitor
  • 388 Views
  • 3 replies
  • 0 Helpful

Unable to buy PS5

I've been with EE just under a year now so I am eligible to get the PS5 bundle with my phone deal, however, every time I go to checkout it never loads to the next stage - the loading symbol on the website just keeps going forever. How do I sort this ...

wohnjall by Explorer
  • 579 Views
  • 6 replies
  • 3 Helpful

Roam abroad pass

I've just received my SIM and have tried to add the roam abroad pass to my essential package, but it's not available to add on from the web for the £10/month charge.  Is this not available for essential customers?

Hi

I’m looking to take out the air pods pro

Resolved! Family And Friends Not WorkinG

I've been given a F&F Code to use. I am eligible to upgrade and meet all requirements for it to work. It has not been working and need urgent support. Please help me as soon as possible  

H_Alam3 by Visitor
  • 493 Views
  • 2 replies
  • 0 Helpful

Student promo code

Hey, I have a Totum Student Card promo code and it’s saying it’s not valid? Tried a couple of different codes (they refresh every hour). any ideas? cheers. J

jsharpy by Investigator
  • 492 Views
  • 8 replies
  • 5 Helpful

Nhs perks

Unable to log into nhs perks account When trying to change the password it doesn’t send me the email to reset 

Kate146 by Explorer
  • 251 Views
  • 1 replies
  • 0 Helpful