Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 69588 Views
  • 59 replies
  • 128 Helpful

BT Sport Large Screen

I have just upgraded my phone and started a new contract, and have selected BT Sport as my Smart Benefit. I had this previously, and paid the extra £5 per month to use it on my Apple Tv on my large screen tv at home. I notice this offer is still list...

IronDNKY by Investigator
  • 2038 Views
  • 10 replies
  • 0 Helpful

Resolved! Cannot claim Motorola free gift

I took out a new contract December 2022,on the Motorola Edge 30 Neo 5G. What swayed me was the free gift of a smart clock with two wireless docking stations, allegedly worth £79.99. It has been impossible to claim the gift. Every time I clicked the l...

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BT sports

Hi I have BT sport as a add on with my EE contract but a locked symbol appeared on my screen when I tried to watch a live game last night ? Don’t understand, any ideas ?

richo1 by Investigator
  • 420 Views
  • 9 replies
  • 0 Helpful

Resolved! phone

hello I would like to order a new phone but it says I have to pay an upfront cost if I pay that and the credit check comes back negative dose that mean I get the upfront cost back  

Ee perks

Hi, I previously had ee perks on my account but I'm having difficulty taking this offer forward to my next contract. It says that the account is deactivated as wasn't completed within the timescale...?

Sham15 by Visitor
  • 243 Views
  • 1 replies
  • 0 Helpful

Resolved! Hello

Hello, i loaded The EE card Witherspoon The option of unlimited internet and The internet doesn't work,itshows me 4g but în vin,i mention that i'm în germana online vacation 

Catalin19 by Investigator
  • 572 Views
  • 20 replies
  • 2 Helpful

Resolved! Free beats flex earphones

I ordered a new i watch at the beginning of december when the Free beats flex earphones offer was on however I still haven't received them or had any communications about them. when can I expect them as its been about 40 days since my order now

glug by Explorer
  • 939 Views
  • 3 replies
  • 1 Helpful

EE Perks

I am trying to look for my Perks code but can't find it anywhere. Interested in upgrading my handset and plan but is really awkward at the moment!!

Insurance policy

Does anybody know what freebies are included in the Full cover insurance policy? I'm probably being thick but can't find what's included anywhere 

mark7625 by Visitor
  • 273 Views
  • 1 replies
  • 0 Helpful