Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 88472 Views
  • 61 replies
  • 130 Helpful

Still unable to revalidate perks

Asked to revalidate however not able to log into my perks account on either of my old emails or a new email address. Tried to reset passwords on my two old accounts with no luck. Had my accounts deleted previously in an attempt to resolve it however ...

KierranC by • Investigator
  • 824 Views
  • 5 replies
  • 0 Helpful

EE Perks reset password

I need to reset my ee perks password to get a new code but I'm not getting a password reset email through. Who can I speak to about this? I'm going round in circles.Have checked spam amd junk etc!

AliT1 by • Visitor
  • 492 Views
  • 1 replies
  • 0 Helpful

Resolved! Can’t change add on

Hi,I’m trying to change the BTsport included extra for the roaming abroad pass but I keep being hit with a “can’t do that because technical stuff” message. i need to change this tomorrow, will the service be fixed by then? thanks

Kevdubbya by • Investigator
  • 963 Views
  • 5 replies
  • 1 Helpful

Resolved! Roaming in Paris

If I pay £15 for roaming and only going for 4 days does this cover all 4 family phones or do we all have to pay. Or £2.60 roaming charge each for each day?

SRJM by • Visitor
  • 707 Views
  • 1 replies
  • 1 Helpful

Still waiting Perks

Been trying for days to access Perks for NHS code , uploaded work pass on Sunday, still no verification Had preciously tried logging in with NHS email to no avail What's going on EE?  

NHS discount

Hiya! I received an email from EE saying that my NHS account has been verified but I can't access the code? I thought it'd be on my profile but I can't find anything. My understanding is that I need a code so I can call 150 and ask to apply it? Many ...

Apple TV+ activation not working

I recently upgraded my phone and selected the Apple TV+ as my add-on but when I follow the link in the text message i just get a screen that says “Cannot Connect’. I did have this add-on active when I upgraded 2 years ago and had no problems.

pauleo333 by • Contributor
  • 2007 Views
  • 11 replies
  • 0 Helpful