Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 76946 Views
  • 59 replies
  • 128 Helpful

Roaming package not as described

Hi, I'm in an African country and prior to leaving, called EE and spoke to an adviser who (I thought) set me up with a package for 120 mins AND 100 texts. I opted for this because I did not want to get a data package. When I checked my EE app, it see...

Rahim73 by Visitor
  • 1450 Views
  • 2 replies
  • 0 Helpful

Resolved! new phone

good afternoon all, i have just recived my new phone and i am new to EE, can anyone please tell me how to activate my xbox game pass and claim my free watch

Nhs Perks not added

Hi all,I recently upgraded instore and was instructed to set up a perks account online to get the code and activate my nhs perks withing 28 days.I tried to create an account which was not successful at the time, it kept giving me an error message so ...

Kazzads1 by Visitor
  • 376 Views
  • 1 replies
  • 1 Helpful

Resolved! Pre paid card

Hi, I upgraded my phone on the 1/1/23 to a Samsung s22. I used a discount code I had via my discount for teachers account. It gave me money off my bill, there was also a deal on at Christmas for the Chromebook, (via EE website) which I received no pr...

Rachy22 by Explorer
  • 423 Views
  • 3 replies
  • 2 Helpful

Resolved! Was sent Earbuds 2 not Earbuds 2 Pro

I joined EE in February and purchases a Galaxy S23 Plus contract. There was a promotion for S series handsets which meant Samsung Buds Pro 2 earbuds were included for free at the time. However, I was sent a pair of Samsung Buds 2 (not Pro). I have ca...

Ajom by Visitor
  • 421 Views
  • 1 replies
  • 3 Helpful

NHS perks activate

Hii have taken a new contract and lost my NHS perks discount, how do I reactivate the discount? Cam you help please.thanks