Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 75897 Views
  • 59 replies
  • 128 Helpful

Resolved! Second line Apple Music add on

I am an account holder with EE and I want to add a second line for a friend and apply my friends and family discount to their new line. Their deal would include 1 extra benefit and they would like Apple Music   My question is how would the apple musi...

Resolved! Free buds2 pro not arrived

Hi I upgraded 2 handsets on my account on the 27th Feb. Both handsets I upgraded to on my account were the s23. One pair of the free buds arrived last week but there's still no sign of the second pair for the other handset  how do I chase this up?

NHS Email change / Access Perks

I’ve changed NHS Trusts so now have a different NHS email address and can’t log in. I’ve bought a new contract with EE  and can’t get my perk code/apply my perk discount. How can I correct this? Can EE amend my email? Please help! 

Omalleyg by Visitor
  • 358 Views
  • 1 replies
  • 0 Helpful

Nhs perks

Once again my nhs ee perks will not allow me to log on and will not send a link to change password

Spikey10 by Explorer
  • 369 Views
  • 3 replies
  • 0 Helpful

BT Sport Large

I'm trying to upgrade my BT Ultimate to large screen. When I text SPORT to 150, I get this reply:As you have BT Sport Ultimate as a Inclusive Extra you can watch this on the large screen with the best viewing experience possible for just £5 p/m by re...

£300 reward card

 having the absolute worst time trying to get my reward card after upgrading my phone on 21st November I've had no message to claim it been fobbed of by ee and the card service team basically blaming each other I just want to finish my Christmas sho...

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Jodikav96 by Investigator
  • 1168 Views
  • 20 replies
  • 0 Helpful

Resolved! Discount code

Can anybody tell me how to put a discount code in from the my ee app I have spoken to customer service they said I could use the app to put it on but I can't seem to find out how to do it or where to do itthanks in advance brian 

Hughsy2 by Investigator
  • 766 Views
  • 5 replies
  • 2 Helpful

Resolved! Ps5

Do I have to be a customer to purchase ps5

Y44GRL by Visitor
  • 326 Views
  • 1 replies
  • 2 Helpful

Ee perks

I’m struggling to get EE PERKS with my new upgrade. I’ve tried so many times logging in and it won’t let me. It won’t let me put in my email or accept the password. I’ve Tried checking junk email for restoring passwords etc but nothing there. I see t...