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Help i thought i ordered a deal but seemingly it didn't exist.

Kankness
Visitor

Hi all, can anyone tell me if there was a deal on the 20th of November last year for galaxy book pro that said pay nothing until Feb 2023. I just got off the phone and the lady was lovely and said i could still send it back,  but I started to have a panic attack nonetheless. I realised the day I ordered was 20th not 22nd, and wondered if that made a difference. It just seems an awfully specific thing for me to have imagined.  I struggle with depression,  anxiety and bipolar, and it therefore takes a lot for me to phone and as I have to be pretty sure...and now I think I'm going properly nuts, and I can't phone back to check cos I'm only just returning to calm breathing and I feel silly cos did I actually imagine a deal that wasn't there? And I liked my laptop and I could afford it from next month which is why I ordered it, so its nice that I get my money back that they charged me, but I'm also feeling silly sending it back and then probably ordering it again next month. Now I'm back to panicking cos I've got no money in the bank and I won't get the money back til I've sent the laptop back that I thought was free til Feb. OK I'm just spinning now.  Panicking again now ill stop typing


 

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @Kankness

Welcome to the community. We'll do our best to help you.

I don't remember seeing anything about that deal and I don't think it's something we usually do. Did you take it out through the EE website directly?

Chris