Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 73113 Views
  • 59 replies
  • 128 Helpful

Bt Sport upgrade

I need to add the large screen access to my BT sport add on but when I text back LARGE to 150 it just doesn’t do anything, it doesn’t send any messages back and doesn’t set anything up. Can anyone help? 

Offer

When I took out the contract I was told I would get a £150 gift card. Could you please let me know when this will arrive 

Lloyd15 by Visitor
  • 277 Views
  • 1 replies
  • 0 Helpful

Resolved! Ho to claim Earbuds and S Pen

Hi,I recently bought EE contract with S23 Ultra phone and expected earbuds and S Pen with it but not included in the box, I contacted EE sales and they said this should be claimed via Samsung,  I tried Samsung but as I didn't buy the phone or contrac...

faisallt by Visitor
  • 643 Views
  • 1 replies
  • 1 Helpful

Resolved! Another Britbox smart benefit problem.

 Been a EE customer for around 8 years and have been using my smart benefit over the last couple of years for Apple Music , I had a look to see what else the was and changed my smart benefit to Britbox .. received the text from EE and went to registe...

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thompy by Contributor
  • 564 Views
  • 7 replies
  • 0 Helpful

Friends and Family Upgrade Paths

Hi there,I have a 30% discount code that can be applied for handsets on a 24 month contract. The 24 month contract that I am looking at is an "upgrade anytime" with an iPhone 14 Pro Max.  I understand that there will be an upgrade fee to change devic...

Ches96 by Explorer
  • 761 Views
  • 3 replies
  • 0 Helpful

Perk password rest not working

I'm trying to log into my ee perks to retrieve my discount code. I have tried to reset my password but the email is NOT coming through. I've checked my junk folder and inbox and nothing can someone advise please I registered for ee perks over a year ...

Vicki3780 by Investigator
  • 305 Views
  • 1 replies
  • 1 Helpful

Resolved! Re: Roaming with pass

Hi I have the Roam Abroad Pass at £10/months, but I was still charged the £2/day EU Roaming charge (which is a non removeable add on). Why is that?

EdB2 by Explorer
  • 482 Views
  • 3 replies
  • 2 Helpful

Bt sport

Added bt sport through ad ons said I'd get a email from bt to confirm set up after I'd set up account for it to go live and  haven't been sent one it said to allow 24 hours and it's been longer than that any ideas? Thanks

Rowie6 by Explorer
  • 312 Views
  • 3 replies
  • 3 Helpful