Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 88463 Views
  • 61 replies
  • 130 Helpful

Resolved! USA & Carribbean Cruise

Hi, I am due to go on a cruise down East Coast USA and around the Caribbean. I am with EE on monthly, although out of contract. I texted ROAMING PASS to 150. Had a text back saying that I am currently not eligible for the roaming pass.  I just need d...

Claiming earbuds s23

Hi  I've just upgraded to s23 with the free earbuds. I have had an email confirming the order but there is no mention of the ear buds anywhere. Should I receive something confirming the earbuds?

EE Perks - new NHS email

Good morning, I’ve been using EE perks for some time, I’ve just starting thinking about upgrading my phone, and my children’s phones but I can’t get into EE perks, this is because I’ve changed NHS jobs and can’t access my old email anymore, I’ve trie...

Barber23 by • Visitor
  • 600 Views
  • 2 replies
  • 0 Helpful

Netflix. Which subscription

The Netflix smart add on says that it gives you the basic plan however that is no longer a thing. I was just wondering what level it now gives to users as I was contemplating switching to that as my benefit. 

Bbertie by • Investigator
  • 4339 Views
  • 7 replies
  • 0 Helpful

Issue with PlayStation plus premium add-on

Hello.I’ve purchased a PS5 on an EE add-on plan, which comes with 24 months free PlayStation plus premium. I’ve already got a PlayStation plus subscription so have attempted to follow the instructions set out here-However, I can’t get past step 2. I’...

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Flicko10 by • Investigator
  • 3700 Views
  • 13 replies
  • 3 Helpful

Ee perk issue

Hi ,When logging into my eeperks it says account deactivated . When I try to reregister it says the email address is already registered.At the end of my tether with this situation please can someone help deactivate and remove my account so I can re r...

SJM11 by • Investigator
  • 475 Views
  • 1 replies
  • 0 Helpful