20% perk query

[_bitter90s_]

Hi all, 

I think I already know the answer to this question but there is no harm in asking🤣

I am a year into my 24m contract which had a 20% perk from the EE employee who upgraded me, I am on an upgrade anytime contract also.

My question is if I do upgrade does the perk transfer onto the new contract or will it finish? Again I think it’s wishful thinking but there you go. 

Thanks for reading! H

[Leanne_T]

Hi @_bitter90s_ 

Thanks for coming here. 

The perk discount would need to be applied again when you upgrade, if you have a perk account you can create a new code in the perk portal. 

Thanks 🙂

Leanne.

[_bitter90s_]

Thank you for replying!

an employee at my local EE added it to my account, so if I go in there later and ask for options to upgrade could they add the current code or would I need a new one?

[Leanne_T]

You would need a new discount code, as the perk code would be removed when you upgrade @_bitter90s_ 

Leanne. 

[_bitter90s_]

Ah ok thank you, I think I am priced out unless I have a code, maybe they might have one? Cheers

[Leanne_T]

If you would like to discuss your options, please call us on 150 the team will be happy to see what they can do @_bitter90s_ 

Leanne.

[Alex_M · Accepted solution]

If they don't have one, drop me a PM.

[_bitter90s_]

I have sent you a PM. 

[_bitter90s_]

Thank you for all your help! Your a star!