Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 70083 Views
  • 59 replies
  • 128 Helpful

Resolved! Was sent Earbuds 2 not Earbuds 2 Pro

I joined EE in February and purchases a Galaxy S23 Plus contract. There was a promotion for S series handsets which meant Samsung Buds Pro 2 earbuds were included for free at the time. However, I was sent a pair of Samsung Buds 2 (not Pro). I have ca...

Ajom by Visitor
  • 373 Views
  • 1 replies
  • 3 Helpful

NHS perks activate

Hii have taken a new contract and lost my NHS perks discount, how do I reactivate the discount? Cam you help please.thanks

Resolved! Purchase of travel add-ons for 1 month only

Hi, can I purchase any of the travel add-one for one month only? Or once you’ve signed up are you then contracted for a certain length of time and subject to lengthy cancellation process?I’m going to US for a holiday, so just need a travel add- on fo...

Pog4 by Explorer
  • 692 Views
  • 3 replies
  • 2 Helpful

Resolved! Netflix activation link doesn't work

Hi,  My wife upgraded to a new phone with one of the smart benefit plan. We chose the Netflix. She received the activation link but when I log in to our Netflix account I can't change it to the EE smart benefit one. We use a different email address t...

Erxtmp by Contributor
  • 3352 Views
  • 24 replies
  • 1 Helpful

Employee discount account deactivated

I attempted to register an employee account a few months ago, I tried to log in today. My account has been de-activated and I can't find a way to re-activate my account

Dan366 by Explorer
  • 409 Views
  • 5 replies
  • 0 Helpful

Andorra. Nothing on EE about adding phone calls & texts

I'm going Andorra. Had same problem last year & EE not done anything about it.There is nothing I can see to add calls & texts from this Non EU country while I'm there. Data yes, no calls or texts. What is wrong with EE lately? Do think no one uses th...

I am in

I am getting frustrated !Please can you let me know how many minutes I Have left with my add on please ?