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BT Sports

Jeff19751
Explorer

‎16-09-2023 12:45 PM

Trying to change BT Sports to Discovery+ following instructions sent by EE. For some reason, when I get to the log in stage, I am not recognised. Tried to contact EE but gave up after 30 minutes on hold. Tried to check my account on the EE app but details would not load. What a RUBBISH service EE is providing for the money they take from me every month

0 Helpful
2 REPLIES 2
James_B
EE Community Manager
EE Community Manager

‎16-09-2023 02:44 PM

Hi @Jeff19751,

Welcome to the EE Community. 🙂

Which error message do you see when trying to log in?

James

Jeff19751
Explorer
In response to James_B

‎17-09-2023 08:40 PM

“Try again later”. Two days and 90 minutes on hold and I eventually spoke to an advisor who was able to help me. 

0 Helpful