Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 75230 Views
  • 59 replies
  • 128 Helpful

Resolved! Contract

Hello my deal comes to an end in sept. I would like a sim only deal. My tv provider has offered me a deal for £5 per month - is this something you could offer or close to it - thanks so much 

Jeanis80 by Visitor
  • 343 Views
  • 1 replies
  • 0 Helpful

Resolved! Roaming Europe 3 trips in 6 weeks

My son has 3 trips to Europe over 5-6 weeks. He has a gap of 2 weeks between trip 2 & 3.  Is it best to buy a roaming pack for trip 1& 2 then cancel once back after trip 2 then buy new pack for trip 3? As is it pro rata per day used of the pack?Thank...

EHootz by Explorer
  • 554 Views
  • 2 replies
  • 1 Helpful

PS5

Does anyone else have a £24.99 charge from Sony that can’t be explained by EE. Don’t are useless. Why am I being charged extra in top of the payment of the ps5 itself? 

phone upgrade

Why am i not getting any i phone upgrade plans which are zero upfront. All are £30-£90 up front and then a rate monthly.

Cancelling Apple Seems Impossible

Hi,I've been an Apple subscriber for years and I don't want the EE offer. I've tried to cancel it but after several attempts I've just seen on my account that cancellation is not possible. I don't understand this at all. I have never asked for this s...

DMM3 by Investigator
  • 2028 Views
  • 12 replies
  • 7 Helpful

Resolved! 20% perk query

Hi all, I think I already know the answer to this question but there is no harm in askingI am a year into my 24m contract which had a 20% perk from the EE employee who upgraded me, I am on an upgrade anytime contract also.My question is if I do upgra...

_bitter90s_ by Established Contributor
  • 1590 Views
  • 8 replies
  • 6 Helpful

Resolved! No Free Goodies with Fold 5 on Pre Order

Normally we at least get free pre-order goodies.  can't see much on the Samsung side beside free storageAlso, we were getting a starter kit free previously which was usually priced around £ 50 (including pen, Case & Charger )Now you only get 50 % Dis...

Shahzada by Established Contributor
  • 1353 Views
  • 2 replies
  • 0 Helpful

Roam abroad pass

I am in Greece for 3 weeks in September which will cover 2 billing periods. Will I be charged twice for the roaming abroad pass?

Liz1107 by Visitor
  • 595 Views
  • 2 replies
  • 2 Helpful