Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Roaming Pass double Payment

Tomvillarosa
Investigator
Investigator

‎11-10-2023 02:33 PM

Hello, i cancelled as i thought i could still use the roaming pass just not get charged for the next month but it said i couldn’t use it anymore, i thought i paid for the whole month to use it for the whole month, can you please refund me the other £15 i paid, i bought another roaming pass please

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎11-10-2023 02:38 PM - edited ‎11-10-2023 02:38 PM

When you cancel the Pass you no longer have the benefit of it. Also it is charged £15 per billing month except the 1st part month when it is charged pro-rata.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful