Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 87860 Views
  • 61 replies
  • 130 Helpful

Earbuds

Purchased galaxy s23 fe phone. Can't figure out how to claim earbuds? Thanks 

Roisin15 by • Visitor
  • 464 Views
  • 1 replies
  • 0 Helpful

EE perks

Hello EE team,I am having great trouble trying to get my perk code, in order to upgrade. Each time I try to get in my EE perk account this message came up even when I reattempt. I am a NHS worker, using my work email. The message coming up is as foll...

Pat2012 by • Visitor
  • 774 Views
  • 3 replies
  • 0 Helpful

Resolved! Roaming Charges

If I pay £25 roaming charges on the first day of my holiday, will this last one month or just until my reset date which is in the middle of my holiday

stefka15 by • Investigator
  • 944 Views
  • 5 replies
  • 3 Helpful

change perks work email address

My work email has changed and i cant retrieve the account as my work place has changed email address. I had an email from ee about reactivating my perks account however due to the issue above i cant get the code they send and since i cant log back in...

briggs4 by • Explorer
  • 601 Views
  • 1 replies
  • 0 Helpful

Resolved! Free Galaxy Buds

I purchased Samsung S23 FE phone on 25th May 2024 which comes with free Galaxy Buds however when i go to claim them today there is no option to select EE as rhe chosen store. EE is missing from the drop down list. Is there another link for Samsung i ...

Dennisj1 by • Visitor
  • 637 Views
  • 1 replies
  • 1 Helpful

Netfkix activation

I am having trouble with activating my Netflix, I already have an account with them and if I click the link it says something wrong?? Confused.com lol 

Apple Music add-on

I've elected for the 'free six months streaming Apple Music'. I've received a text saying this has now started but can't see any indication of anything in Apple Music. Some context: I already had/have the Apple Music App on my iPhone, which I was  us...

Microsoft 365

Can any one tell me how you get the 365 add on? I got it free with my mobile plan but have not been sent any information on how to use it or log in to the account. Thanks 

Libby861 by • Visitor
  • 874 Views
  • 5 replies
  • 1 Helpful