Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 88519 Views
  • 61 replies
  • 130 Helpful

Resolved! EE PERKS

I having problem logging on to my ee perks, trying to reset my password with no luck no email recieved nothing Please help

RE: EE Perks account deactivated

Hello, I'm trying to login to my EE Perks account to renew my contract but I've got this error: ACCOUNT DEACTIVATEDYour account has been deactivated as your registration was not completed within the allowed time frame.How do I get this fixed?Thank yo...

kit111 by • Visitor
  • 1159 Views
  • 7 replies
  • 0 Helpful

Game Pass

So im paying for the Game Pass add-on on my phone, im having trouble activating it onto my PC, does anyone know how to do it?

Resolved! Apple TV Six Months FREE

 I activated this addon then got sms to activate click this link, upon clicking it opens  tv app and ask me to click to get it free for six months with EE.So far so good But on next page it picked my number +447 full number and error came then I del...

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Rky by • Prodigious Contributor
  • 985 Views
  • 4 replies
  • 0 Helpful

Not able to set-up plan add-ons

Hi All,I have received my text from EE to set-up my Microsoft 365 Add-on from my mobile plan. Everytime I try to do so I receive a "fault" notification. Is there anyway to set-up without having to follow the link provided via text? 

Resolved! accessing ee perks when nhs email changed

HI I have ee perks but the email I used to access it has changed (the NHS changed our emails and we no longer have access to the old email addresses), I have forgotten my password and as they need the email I set it up with to reset it, I can't chang...

Resolved! Upgrade

Hi my contract expires September 24 when can I upgrade 

Ricky55 by • Visitor
  • 575 Views
  • 1 replies
  • 0 Helpful

Resolved! My Friends & Family discount has been removed

I pre-ordered the Pixel 8 Pro with the free Pixel Watch 2 on release day. My upgrade was shown as moving to the all rounder with my F&F discount of 30% applied to bring it down to £50.40 from £72 a month. I have an email confirming this.I get my phon...

Kiesy by • Investigator
  • 14951 Views
  • 24 replies
  • 6 Helpful

Apple Music

Hello I have had a free trial with EE some time ago for Apple Music but have recently upgraded my SIM only deal that includes an extra and I’d like Apple Music again. Will I still get a free Apple Music trial? How do I activate the extra? Thank you. 

MarkM24 by • Contributor
  • 1706 Views
  • 12 replies
  • 2 Helpful