Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 88113 Views
  • 61 replies
  • 130 Helpful

Resolved! Free Galaxy Buds

I purchased Samsung S23 FE phone on 25th May 2024 which comes with free Galaxy Buds however when i go to claim them today there is no option to select EE as rhe chosen store. EE is missing from the drop down list. Is there another link for Samsung i ...

Dennisj1 by • Visitor
  • 645 Views
  • 1 replies
  • 1 Helpful

Netfkix activation

I am having trouble with activating my Netflix, I already have an account with them and if I click the link it says something wrong?? Confused.com lol 

Apple Music add-on

I've elected for the 'free six months streaming Apple Music'. I've received a text saying this has now started but can't see any indication of anything in Apple Music. Some context: I already had/have the Apple Music App on my iPhone, which I was  us...

Microsoft 365

Can any one tell me how you get the 365 add on? I got it free with my mobile plan but have not been sent any information on how to use it or log in to the account. Thanks 

Libby861 by • Visitor
  • 894 Views
  • 5 replies
  • 1 Helpful

NHS perks - registering my new NHS email.

HI, I am due an upgrade and want to complete this. Since my last upgrade my NHS email has changed. When I have tried to register my new NHS email address it is saying already an account registered in this name (it’s my old NHS email address that I no...

Perks

Hi I have just been on a call with EE as my NHS discount has been suspended as I did not act quickly enough to an e mail sent.  No one seemed to be able to help.  When I log in it says it has been deactivated.  Can it please be reactivated? Thanks

EmmaF68 by • Explorer
  • 626 Views
  • 3 replies
  • 0 Helpful

Airtime rewards redemption not taken off my bill

I redeemed £10 of my rewards to my bill at the beginning of May, my bill has just come out today and the redemption isn’t on there- the rewards redemption shows my mobile number so I don’t understand why it wasn’t taken off? 

Coppertj by • Explorer
  • 2581 Views
  • 3 replies
  • 2 Helpful

ee perk deactivation

Hi,I get this message and want my codes.Your account has been deactivated as your registration was not completed within the allowed time frame. A colleague has also tried to log in and is getting a message saying The login details supplied are invali...

Lisa872 by • Explorer
  • 630 Views
  • 3 replies
  • 0 Helpful

12 month gamepass

I’ve just sign up to broadband and got 12 month gamepass ultimate free. I have the link and it takes me into my account. I click add and accept t&c but it doesn’t take me to Microsoft website to sign into my Xbox live account. What am I doing wrong? ...