Community Activity

Recurring card payments

Hi all, Just after a bit of advice please ive got a activated plan at the moment and I stop the plan too and when I try to set up recurring payments it won't let me do it to set up payment though recurring for some reason.

Mobile data very slow

Hi, for 4 days my indoor data is very slow, I can't even watch a YouTube video. I reported the problem and they texted that everything is ok, no problem detected I called the 150, the only solution from them is to buy a broadband. I have the unlimite...

MDAlex by Investigator
  • 21 Views
  • 5 replies
  • 0 Helpful

I have just switched from O2 to EE for a SIM only account on my I phone and also a broadband upgrade (on my existing EE broadband account) to 5G.  I can no longer guarantee receiving or being able to call or send/receive messages from my home address...

Compatible with digital voice

My aunt is 92 and has two cordless digital voice phones connected - one in her bedroom and one in her living room with one linking off the other.I was looking at this for her:https://ee.co.uk/products/bt-big-button-200-home-phone or this one:https://...

AidyTy1 by Visitor
  • 11 Views
  • 1 replies
  • 0 Helpful

Low signal issue

This has been a problem going since Wednesday 19 Nov 24 out of the blue in the Thurrock area my signal hasn't got better only when I leave that area I'm sure I ain't the only one but just keep getting text that it been fix when it hasn't.

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KurtONice by Established Contributor
  • 6 Views
  • 0 replies
  • 0 Helpful

Resolved! Your account is now closed.

I moved from Pay As You Go to Pay Monthly, and then my account started showing the message: “Your account is now closed.”I linked my phone number to the old account and it now shows my updated name; however, it still says “Your account is now closed....

KevinWang by Investigator
  • 48 Views
  • 4 replies
  • 0 Helpful

WiFi setup and Apple AirPlay issue

Hi, I’ve just notated to EE from BT, and setup my new router earlier today.   I’ve noticed that when I am streaming music to a speaker using airplay that every two minutes or so it ‘glitches’ or ‘pauses’, so there’s a tiny break in the music of maybe...

Mikegf04 by Investigator
  • 1582 Views
  • 12 replies
  • 2 Helpful

Resolved! Smart hub plus

Unable to access hub manager for smart hub plus I have read severely other members having the same issue the ip address does do not allow acess

New Wi-Fi

Hi has anyone else had re come nocking on there about there Wi-Fi and also send you a new Wi-Fi box and also have someone from full fiver come to your house and install stuff  im just worries that it might not be right, it also doesn’t feel right  js...

Burnzy90 by Investigator
  • 43 Views
  • 5 replies
  • 0 Helpful