Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 74540 Views
  • 59 replies
  • 128 Helpful

Perks deactivation

Please could you help me. My nhs perks has been deactivated and I want to renew my phone contact with a new code. Thank you. 

Resolved! EE Free Google Pixel Buds with Pixel 7a

Hi I am hoping someone can help me with my query.I recently in the last few days upgraded my phone to the Pixel 7a as I saw via EE you could claim free Google Buds when purchasing this phone. Having now received the phone and having looked into this ...

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Is it better to not Upgrade? - Loyalty / Discounts

Hi All,New Forum user here (but long time EE / Orange customer) My current SIMO is up for renewal next month and I’ve had a look online and since I got a decent Loyalty discount last time round, no deal is anywhere near what I’m paying - they also ca...

jackoptfc by Contributor
  • 696 Views
  • 1 replies
  • 0 Helpful

Resolved! Perk Code

Hello. I have received an email from 150 explaining that my perks code will expire in one month and that I need to request a new one. However when I go to log on it tells me my log in credentials are invalid, I have tried both NHS mail address and my...

meggan_ by Explorer
  • 493 Views
  • 5 replies
  • 1 Helpful

Music

every couple of months EE bill me for Apple Music even though I don’t have a subscription on my phone. This happened for months last year until I got a refund and had just started again.

addons

How do I stop addons from being added to my sim contract sim pay monthly plan on my account and to stop Google play from taking money?   [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Nut1980 by Visitor
  • 341 Views
  • 1 replies
  • 0 Helpful

Change add on

I’m trying to change my add on from Apple Music to Romaing pass , but it’s keep saying error for some technical issue ,  can you help me please as I need to sort this immediately , I did try through that app and the website