Community Activity

Just bought a SIM.

I just bought a SIM deal and used a PAC code to keep my current number. When do I receive the SIM or eSIM so that I can start using calls, texts and data? 

I am in the States

I have bought a weeks pass for £25 pounds to use in the States. It worked for a couple of days, including a trip to New York. I went again today and found that nothing works. I can't navigate around, I can't use e tickets and I can't make phone calls...

TV must be via Ethernet

After months of looking for help with TV pixelation, approx 30+ calls and 3 engineers at my home I have been advised to connect TV boxes via Ethernet. ( Modem is 3 meters from box! ) Cant believe that we have to run cables around the house for TV sig...

Setter139 by Contributor
  • 129 Views
  • 6 replies
  • 2 Helpful

Internet connection continuously dropping out!

Not even 24hrs with switching to EE broadband and TV and we have not been able to watch a full programme without the Internet connection dropping out. 7times last night and 3 times in the last hr this morning! Kids are going crazy as they can't game ...

GMK by Visitor
  • 77 Views
  • 6 replies
  • 0 Helpful

Netflix Addon cancelled? Charged my bank £12.99

[1]   "We've removed Netflix Standard from your account"[2]   "Hi from EE. Thanks for upgrading to Netflix Standard for £7 a month"[3]   Netflix charges my bank £12.99Excellent. Why doesn't the addon just cover the £12.99 "Standard" package anyway? E...

Netflix cancelled

Hi  it have Netflix as an add on through EE mobile. I have an email from Netflix asking to update my payment and I no longer pay for Netflix through EE.could someone help with this as I have seen others get EE to de select add on and then re select a...