Community Activity

Phone number disconnected

I just found out my phone number was disconnected due to inactivity. Ironically I can't call or text 150 without it to get help directly. I use it for two-factor authentication on many websites! I can't get into my bank account online! And to add ins...

Resolved! Awful Hybrid Connect

Soooo, currently wasted around 3 hours both on the phone and via the pointless app chat trying to get Hybid Connect up and running.First device doesn't work (Flashing RED on 4G).Promised a new one, not been sent. Yet another complaint raised, why I d...

Internet Connection

I have 20GB available from 4 June and have been charged £10 monthly fee but I have been unable to connect to the internet whilst out. Is there a reason for this?

Can't recieve calls or texts on new number

I got a new pay as you go sim, but I can't recieve texts or calls. I was able to recieve texts from someone I texted on the new sim but before texting that number it failed to send messages to my number. I can't recieve OTPs either through text or ca...

RMA1 by Explorer
  • 19 Views
  • 2 replies
  • 0 Helpful

Resolved! Live Chat

How do i access live chat please?

CPNE35 by Visitor
  • 3004 Views
  • 19 replies
  • 7 Helpful

Cost of repair IPhone 15 screen

I dropped my IPhone 15 and it smashed the screen.  I currently owe about £270 on a flex payment agreement. I took the phone to an EE shop and they wanted almost £700 up front to repair the screen and £150 deposit on a temporary phone.  I walked out o...

MJ34 by Investigator
  • 48 Views
  • 4 replies
  • 0 Helpful

EE finance

I started an EE finance application for an iPhone 16, I filled it out and it said I’ll get updates via email within 2 hours and it’s been almost 5 since and I haven’t gotten anything, does anyone know how long this process usually takes?

MartyLW by Visitor
  • 16 Views
  • 1 replies
  • 0 Helpful