Community Activity
EE GameCard Incorrect PIN
Hi, I received a text this morning with the £50 EE GameCard voucher for the switch 2 bundle I recently ordered. When I try to redeem it tells me the PIN is incorrect. Can someone please help me resolve this?Thanks.
Internet Connection
I have 20GB available from 4 June and have been charged £10 monthly fee but I have been unable to connect to the internet whilst out. Is there a reason for this?
Tampered seal Nintendo switch 2
Hi, I'm a monthly contract customer and bought Nintendo switch 2 (mario kart edition) from your shop, it has security seal tampered, I can't check it if the code is working because it's a gift for my son and it will be opened on Friday. Do anyone had...
Can't Make or Receive Calls
I'm in Norway and have roaming enabled with unlimited data and UK calls. Data services - email, internet - work well but I can't make or receive calls. What do I need to do to make phone calls?
Got tv with 24 months tnt but says I have nothing to activate
Hi alli recently got a tv with 24 months of TNT but when I got to activate it it states I have nothing to add. I have an add on for iTunes on the number which the tv is linked to but no joy of TNT unless I swap it out but shouldn’t have to with tv be...
EE smart 4g hub gkQ7 Trying to set up.
Hi, just received this and connected my tablet by WiFi and its working OK but in the set up I was told to change the password . Did this which it accepted but then it says unable to connect to router, check it is switched on. It is on with fix...
Can't receive messages from anybody besides 150
I'm on a pay-as-you-go contract and suddenly I can't receive messages on my phone but can still get messages from 150.I can still make phone calls
Can't recieve calls or texts on new number
I got a new pay as you go sim, but I can't recieve texts or calls. I was able to recieve texts from someone I texted on the new sim but before texting that number it failed to send messages to my number. I can't recieve OTPs either through text or ca...
How to Permanently Turn Off or disable EE Digital Voice Answer Phone?
HELP - How do you permanently turn off or disable EE Digital Voice Answer Phone?I don't want this service.I cannot get to the phone in time (even on the longest ring....which seems to be about 8-rings) due to mobility issues. I cannot imagine that th...
How to buy an EU data add-on (550MB for £3)?
Could anyone tell me how to buy an EU data add-on (550MB for £3), I can't find any information on my account or EE website?