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Roam abroad pass

obiwan125
Explorer

‎14-12-2022 01:41 PM

I've just received my SIM and have tried to add the roam abroad pass to my essential package, but it's not available to add on from the web for the £10/month charge.  Is this not available for essential customers?

0 Helpful
3 REPLIES 3
Katie_B
EE Community Support Team

‎14-12-2022 02:17 PM

Good afternoon @obiwan125. 

Welcome to the community. 

Are you still in the UK?

If yes, please try texting ROAMING PASS to 150. 

Katie 🙂

obiwan125
Explorer

‎14-12-2022 03:25 PM

Thanks Katie,

I'd like to know if it will work before I use the SIM otherwise, it's not the correct plan for me.  How do I know?

Obi

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to obiwan125

‎14-12-2022 03:30 PM

If it doesn't work, you won't have spent anything & so you'll be no worse off.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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