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Re: How do I check the balance of my add to plan items

Ian1305
Investigator
Investigator

‎02-04-2022 03:22 PM

It's OK saying give us a call on 150 but the options aren't very clear. There is nothing about add to plan option,so you could spend ages finding the correct person to talk to. 

10 REPLIES 10
Alex_H
EE Community Support Team
In response to Steggle78

‎22-01-2025 06:43 PM

Hi @Steggle78,

Welcome to the EE Community

You cannot currently check the remaining balance to pay on an add to plan via your online account. You can however view when the add to plan is set to expire/remove by viewing the add-on within the Mobile add-ons section. 

You can also view your billing history in the Billing section to see when the billing started for the add to plan and so workout how many payments are left based on that.

If you are looking to pay the add to plan off early our team on 150 can help set that up and confirm how much the remaining balance is.

Alex

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