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Community Activity
Unable to access the account in EE app or website
I cannot access to see my bill and make a payment online or via 150
I paid my bill on 16 July but EE r saying I haven’t paid
I paid my bill on 16 July but you r saying I haven’t and I can’t phone out
Live chat
Hello, I am trying to access the ee live chat/message but can I heck get access to it. Am trying via the ee app, have tried via messenger and it says to download the ee app! Erm already have. This service from ee is very hit and miss, it needs to be ...
Resolved! Phone won't make or receive calls
My phone won't make or receive any calls.I have a signal, and can receive data.It does not even ring, just immediately cuts out after I hit the call button. Therefore I cannot dial 150 to ask for help.It is also happening with wifi-calling enabled.I ...
Masts in Clapham
I made the mistake of joining this network a month ago. Since I hen I've been gaslight high up and low down, I've often been refused customer service because I refused to factory reset my phone too.So the masts in the area seems to be no longer worki...
Positive Feedback
I’m struggling to find where to leave positive feedback for an engineer who visited me recently to rectify a broadband issue. If anyone could point me in the right direction that would be great Thanks
Resolved! Unable to change billing address
Cant be able to edit the billing address. I contacted the contact services for this EE and they updated it already as to what I know, and then I recieved a message to update my address in my account. however there is no such edit billing address in ...
No calls
I can't make outgoing calls or receive incoming calls. I can send and receive texts but that's it
Outage.
U seriously need to sort this network out I'm always 1 bar your taking 4g down but no dam 5g in places whats wrong with u. I was ment to have a support call today I have alot health issues an u fked that up just cos I'm on EE...... signal allllll way...
