01-11-2022 02:25 AM
I’ve just seen the offer, does it apply to upgrades also?
01-11-2022 10:40 AM
01-11-2022 09:44 PM
How long does it take to come as I’ve upgraded 2 phones with the 300 cards
02-11-2022 09:43 AM
05-11-2022 11:13 PM
When I get the text with the link on, how long does it take to get the card? The ear bugs I gir free last time was 45 days, is this the same? Was hoping to get it before christams
06-11-2022 07:34 AM
Hi @racytracy28
Once you get the link to claim the card, you must complete the registration process online. Once completed, you will be able to view the virtual card details as applicable and will be able to start spending with the card, online or over the phone, anywhere that Mastercard is accepted.
Leanne.
06-11-2022 04:30 PM
So is the £300 prepaid card offer is an existing customer takes an additional phone on their existing account?
07-11-2022 08:21 AM
Welcome to the community. 🙂
Additional lines on your account would be eligible for this offer.
Chris
07-11-2022 12:44 PM
If theres no text after 15 days is it just a case of contacting customer service?
07-11-2022 01:28 PM
May be worth waiting an extra day or so, @Annilou88. But, yes, if you don't receive one, our Mobile Care team will be able to help you.
Chris