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Digital prepaid card

Cookie_53
Visitor

‎21-12-2022 07:56 AM

I have had the initial txt to claim the digital card, so I do qualify. After reading all the comments I think I shall go straight to trading standards as it seems to be a scam from EE to encourage people to upgrade.

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎21-12-2022 09:17 AM

Hi @Cookie_53 

When did you receive your text? 

You normally hear 14-28 days after the text.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful
Christopher_G
EE Community Support Team

‎21-12-2022 09:29 AM

Hi @Cookie_53

Welcome to the community.

How long has it been since you ordered?

Chris

0 Helpful