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How to reactivate EE perk account

Charlottehicks1
Visitor

Hi, wanting help to reactivate as I didn’t active quick enough and now won’t let me log in. Thanks 

30 REPLIES 30

I’m having the same issue too, saying my account has been deactivated, could I get some help please?

Thabkyou

Christopher_G
EE Community Support Team

Hi @nia_j29 

Welcome to the community.

I've sent you a private message to get some information from you. Please have a look and get back to me.

Thanks

Chris

Hi

 

I'm getting the same issue how do I reactivate.

Thanks 

James_B
EE Community Manager
EE Community Manager

Hi @Freckles1,

Welcome to the EE Community. 🙂

Are you seeing an 'account deactivated' message when trying to log in?

James

Yes I've logged in and stated I've left to long so deactivated, I've just sorted a new phone contract so would like the code so I can add.

 

Thanks

James_B
EE Community Manager
EE Community Manager

No problem @Freckles1 

I've sent a message to your community inbox.

James

Hello James

I'm having the same problem as others in the EE Community,, in that I'm trying to access my EE perk account but I'm getting the message that my account has been deactivated as I've not registered within the given time frame. How do I go about reactivating this?

Please help

Andy

Katie_B
EE Community Support Team

Hi @andy3478

Welcome to the community. 

I have sent you a private message for more details. 

Katie

Hello just jumping on the band wagon.  My account says deactivated and I didn't activate in time.  Wishing to use discount as due an upgrade.  Please could you help? 

Many thanks 

 

Lorna

Christopher_G
EE Community Support Team

Hi @Skelly1982 

I've sent you a private message to get some information from you. Please have a look and get back to me.

Thanks

Chris