International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...
I’m trying to access my EE perks account as my discount is due to expire. I need to reset my password but I’m not receiving an email to reset it. It’s definitely the correct email address. Is anyone else having this issue?
Hi,I recently changed my smart benifit from Apple One to TNT Sorts on discovery. A few days on and I still have no way of logging in/activating TNT. EE stopped my Apple One access imediately. How lond should the change take?Thanks,Matt
Hi there, I attempted to activate my Xbox Game Pass but it is not active on my microsoft account or my xbox account, and now I can't change the service at all. Please help as I'm paying for a service I'm not receiving
Hi currently using iPhone 15 plus & using my inclusive extra for Apple Music until it’s time for holidays then I swap out Apple Music for free roaming my query is what’s the best way of saving a playlist to my phone to listen to whilst flying in airp...
Hey, i selected the Netflix Add on as this is what I had before. I’ve just gone to use my Netflix it’s now saying I need to pay for it? And that my number isn’t linked to an account ? If I go to the ee.co.uk/netflix to activate it, it says it’s alrea...
The 'No Subscription Through EE' has been mentioned a few times in this Community but I am not seeing a resolution. Has anyone managed to get around it.My situation is that I have a contract for an unlimited EE SIM that is in a router. The 'extra' th...
I have added Apple Music as my inclusive extra on my EE plan.I have has 4 different phone calls with EE and the support team are struggling to solve the issue. I was referred to Apple on two occasions, having being told that it is an EE problem, due ...
I'm interested in buying a Samsung s25 and im curious as to whether the samsung watch 7 gift (the promotion ends on may 20th) can be claimed with the purchase of the sim-free version of the phone aswell?The gift does not show up on the webpage to buy...
I have recently upgraded my phone and selected the TNT benefit. However, I am unable to activate TNT Sports. I am asked to enter my phone number followed by a code sent via text but every time I put them in it keeps coming up with an error message st...
Hi was given a link to claim my watch after purchasing an S25 ultra 2 days ago samsungoffers.claims/ees25watchoffer but this link doesn't work. Any idea what link i need? TIA
