International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...
I am a bus driver, my previous company was part of the EE Perks and i currently have a contract in place which is about to expire. I now work for a different bus company via transfer who also participate in EE Perks. My problem is validating my accou...
Hi, I purchased the Xbox Series S bundle (with EE game card and Xbox Game Pass) on 23rd March, I received my EE game card almost immediately by text but haven't heard anything else about the Xbox Game Pass. I spoke to customer services on the phone l...
I have activated this add-on and received the text message with registration link. But when I press the link I get a “Cannot Connect” from the app store. The add-on is shwoing as active in My EE
Hi, I have recently found the upgrade deal I like. Tried to log in to EE perks, and it said incorrect password. So tried password reset, it says email sent but not received. I looked on community pages and it mentioned speaking to web care team to ra...
Hi, So I selected Microsoft 365 as an add-on to my contract back in October 2022. The contract has now ended (September 2024) and I have left EE. I have just purchased a new laptop which includes a 1year subscription to Microsoft 365 but it keeps say...
Is anyone still waiting for the link to claim their Samsung ear buds? I ordered my S25 in Janiary, received a text on 4th February to say I was eligible and will receive a link to claim in 45 days but still not received this. I spoke to someone via c...
Hello I am.subscribed to TNT sports on my phone bill.I've a few SIMS and I've checked I'm accessing the right one both online and within the app.The problem is I can't see my subscription to actually manage, it's simply blank and wants me to take on ...
Why have EE removed the ability to have 3 inclusive extras on new full rounder plans, and removed half of the selection for all rounder plans. I used to be able to pick data pass, Apple Music, game pass, Netflix and a load more. Now only have 1-3 sel...
I’ve recently started a sim only with add ons. The add ons are there in My EE app but can’t activate them. I believe I should have had a text to do this from EE but haven’t. The sim has been active for a week. Any help? Thanks
Can a BLC discount be added retrospective? The cost is actually now horrendous and did not know this was an offer
