Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 84836 Views
  • 61 replies
  • 130 Helpful

Resolved! TNT sports on discovery plus inclusive extra

Hi, I've just switched my inclusive extra add on to the TNT sports on discovery + bundle and I can't seem to find F1 on there?I was under the impression that TNT sports shows F1?Does anyone know if it is included in the add on?Cheers,Dan

daad683 by Visitor
  • 578 Views
  • 1 replies
  • 1 Helpful

Resolved! Didnt receive invoice

Hi, With my new phone I can claim a smart watch from Samsung, however it needs me to send a copy of my invoice and invoice number.I made the purchase in store and didn't receive an invoice. Is there anyway I can get one ? 

TashaJane by Contributor
  • 959 Views
  • 5 replies
  • 5 Helpful

Resolved! Re: Discovery plus activation

I followed this link and it looked promising but it just brings you through to the same screen on ee.co.uk in manage and subscriptions and there's nothing there! I believe the only solution is to call EE.

EE perk code password

Hi.i received an email today to revalidate my details for my EE perk code. I went through the link and ive forgotten my password. so it has said that it will send me a link to rest. I’m not receiving anything. It’s not in my junk eitherIt’s becoming ...

Resolved! Nothing Phone 3 Free Gift

I ordered my nothing phone 3 on July 31st 2025 but did not receive my phone until the 13th after phoning EE twice and I ave been trying to redeem my free headphones for over 2 weeks now with no success.Every time I input the purchase date, retailer a...

LSDunc by Visitor
  • 469 Views
  • 1 replies
  • 2 Helpful

Resolved! Cancelled EE Sim but the Netflix Addon is still going

I cancelled my SIM with EE a few months ago. The contract included Netflix as a free addon. I’ve noticed that the Netflix account is still being covered by EE and hasn’t defaulted back to paying from direct debit like it did before I linked it to EE....

jimhed by Visitor
  • 567 Views
  • 1 replies
  • 1 Helpful

Resolved! EE perks

My EE perks account as been deactivated due to mental not verifying the registration in time as I was on maternity leave and couldn't access work email I've tried to reset my account but it won't allow it is there any way I can do this as if not I wi...

Salterc by Visitor
  • 1861 Views
  • 11 replies
  • 2 Helpful

Resolved! Activating my Netflix inclusive extra

Hi, I've switch my inclusive extra to Netflix yesterday was told i'd receive a link to activate netflix. I didn't receive the link so havegone into the my account to activate manually.I've put in my mobile number and received the text code and when i...