Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 80602 Views
  • 59 replies
  • 128 Helpful

Resolved! Cannot change inclusive extra

I'd like to change my inclusive extra from Apple Music to Xbox GPU but all the other inclusive extra options are greyed out and cannot be selected. I've had Apple Music for nearly 60 days so should be able to change to another inclusive extra.Below m...

Umiamz by Skilled Contributor
  • 4552 Views
  • 14 replies
  • 6 Helpful

Resolved! TNT Sports

Hi if I get the TNT sports add on for £20, can I watch it over my Apple TV without my phone being involved? Or is it still like the old BT sport where you had to use EE’s data and cast it? 

Samsung fold 7

Hi, So firstly thanks for reading. I've had multiple conversations with ee and loyalty team with the best offer being around 119. Matching website basically. (Including damage cover 24 months) now what I find really odd isA) o2 is soo much cheaper. I...

Kieron99 by Visitor
  • 1116 Views
  • 1 replies
  • 0 Helpful

Spam gaurd

I cancelled the spam gaurd duo £2 a month a few months back and gone on today an see I’m still being charged for it yet it has cancelled as it no longer says suspect scam calls now

Wendy888 by Visitor
  • 372 Views
  • 1 replies
  • 1 Helpful

Resolved! Can I use a BlueLight Card offer on a Broadband Upgrade

Greetings all!I made the fatal mistake of not checking Bluelight card offers when signing up for my Fibre. I could have saved £10 a month on my 500 product. EE are giving me the option under my account to upgrade, which is appealing, to the 900 servi...

Resolved! Free gifts

Hi I purchased a new phone this week and the 2 free gifts are earbuds and a watch.  Do I wait for a text to be able to claim these? X

NicMc by Investigator
  • 2781 Views
  • 9 replies
  • 6 Helpful

Resolved! Apple Music

Evening!So on Sunday I purchased an IPhone through EE finance and I forgot to add the Apple Music 6 month trial which was shown!As it’s a device only, I can’t send a text to 150 to activate it and it isn’t showing up on the EE app. Is there anything ...

Resolved! Re: Apple one activation

No…. No one knows anything when you call them and just tells you to go to your local shop ! So not helpful at all!! 

B1gstuff by Visitor
  • 733 Views
  • 1 replies
  • 3 Helpful