Forum Posts

The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

Capture.JPG Capture.JPG
XRaySpeX by EE Community Star
  • 70929 Views
  • 59 replies
  • 128 Helpful

EE Perk Password Reset not workiing

I've been using EE Perk for a couple of years and I wanted to move over to EE using the Perk system as I work for a qualifying company.For some reason, every time I go to reset my password I never receive the e-mail, and I've received other Perk e-ma...

Xbox game bundle

Hi I’ve received the Xbox yesterday and I’ve got the text this morning for the game card however I haven’t got any emails or texts for the game pass how or when do you get this? 

Lucyb0610 by Investigator
  • 542 Views
  • 10 replies
  • 2 Helpful

Add-On Discount for Multiple Lines

Hello. I currently have an phone plan contract with EE that is set to expire in October 2025. I am considering signing up for an additional phone contract under the same account.Could you please let me know if I would be eligible for a multiple-line ...

Myquach23 by Investigator
  • 400 Views
  • 1 replies
  • 0 Helpful

Inclusive extras

I just upgraded to the full works iPhone sim only contract. This should include inclusive extras like Apple one but on the app under mobile add ons it’s saying I have 0 inclusive extras. I’ve not received any texts from EE about activating any extras...

Gozzy87 by Visitor
  • 524 Views
  • 4 replies
  • 1 Helpful

Xbox Add to Plan Bundle Data Passes

I took delivery of an Xbox Series X Bundle two weeks ago and gave customer service a call today because the Game Pass Ultimate and the Video & Gamers passes haven't been added to the account.CS have added 'Xbox Gaming Bundle' to my account which has ...

kevdyas85 by Established Contributor
  • 590 Views
  • 13 replies
  • 6 Helpful

TNT Sports removed without notice

Did anyone else get a text saying “Hi from EE. We've removed your TNT Sports from discovery+ Inclusive Extra. You can manage your extras in the EE app. Thanks.” ? I never requested for it to be removed and it comes as a surprise not even halfway into...