cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do i activate Game Pass

grift4
Investigator
Investigator

I have just upgraded my contract and add the Xbox game pass to my contract. I revived the text to complete my activation, I follow the link which takes to a page that says something has gone wrong and I need to refresh, I refresh, I get the same page. How do I resolve this? 

31 REPLIES 31
Matthew861
Visitor
 
Katie_B
EE Community Support Team

Hello @Matthew861

 

Are you looking to activate your game pass?

 

Speak soon, 

 

Katie 🙂

Mine is also having the same issues.

When i text gamers pass or GPU to 150 its links to the data pass.

 

When i click the link it says technical issues.

please assist.

 

If i go to customer care, which tab am i selecting

 

Thanks

 

Josh 

 

@Katie_B 

Katie_B
EE Community Support Team

Hello @Seymourj90

 

Are you connected to WiFi when clicking the link?

 

Speak soon, 

 

Katie 🙂

CarperSean
Visitor

I just activated mine. Go to www.ee.co.uk/xbox and it will link you to the Microsoft website, sign in with your xbox account or create new and then the code for the monthly gamepass will auto fill and you are good to go. EE should of sent you a text message link on their 150 number, so check there too 

Tyclegg00
Visitor

Says tech problem

Katie_B
EE Community Support Team

Hello @Tyclegg00

Please could you provide further details regarding the error you are seeing. 

Are you getting an error code or message?

Katie

Phill14
Visitor

I just had a bit of a nightmare with this, but I’ve sorted it!

Using Firefox on an iPhone 12, I was constantly hitting loading screens when redirected to the Xbox site. 

Instead, I went into Safari, went to ee.co.uk/xbox and followed the prompts from there with no issues. 

Worked perfectly thank you

Cheers, this worked for me.