How do I reactivate an EE perk account?

[TomB12]

Hi,

I'm trying to access my EE perk account. I've reset the password then immediately logged in, but I'm still getting the message that my account has been deactivated as I've not registered within the given time frame. How do I go about reactivating this?

Thanks

[admax]

Can I have help with reactivating my EE perk account? 

My account was deactivated.

[James_B]

Hi @admax,

Welcome to the EE Community. 🙂

I can help you with this. Please check your private message inbox and get back to me when you have a moment.

James

[Theboysmythe]

Hi. Same here... Gone to log in at upgrade time, and my account shows as deactivated.

Mark

[Leanne_T]

Hi @Theboysmythe

Thanks for coming to the community. 

I can certainly help you with your perk account, to do this I've sent you a private message on here for some details. 

Thanks 🙂

Leanne.

[Theboysmythe]

Thanks Leanne.

Working 4 hours behind UK time at the moment... So I'll get on it in a
couple of hours.

Many thanks
Mark

[Leanne_T]

Thanks @Theboysmythe

I have the details now 🙂

Leanne.

[mcjones]

Sorry, also being told my account is deactivated.

Please help.

[Leanne_T]

Afternoon @mcjones

Thanks for coming to the community. 

I've sent you a private message on here for some details. 

Thanks.

Leanne.

[Jk657]

I’m having the same issue, just managed to reset my password and it says my account is deactivated? I’ve never managed to get it to work! Any help would be appreciated. 

[Leanne_T]

Hi @Jk657

Thanks for coming back to the community. 

I will certainly help you with your Perk account, to do this I've sent you a private message for some details.

Hope to hear back from you soon.

Leanne.