How do I reactivate an EE perk account?

[TomB12]

Hi,

I'm trying to access my EE perk account. I've reset the password then immediately logged in, but I'm still getting the message that my account has been deactivated as I've not registered within the given time frame. How do I go about reactivating this?

Thanks

[AshWillington]

I am also having the same problem.

[Leanne_T]

Hi @AshWillington 

Thanks for coming to the community. 

To help you with your perk account, I have sent you a private message on here for some extra details. 

Leanne.

[csaba5]

Hello, I have the same problem, that my ee perk was deactivated, how can I reactivate it ? Thanks

[James_B]

Hi @csaba5,

Welcome to the EE Community. 🙂

I can help you with this. I've sent you a private message to take some details.

Thanks

James

[Angela101]

Hi - I’m having the same problem with my ee perks account.

how do I reactivate please?

thank you 

[Leanne_T]

Afternoon @Angela101

Thanks for coming to the community. 

I can certainly help you with your perk account, to do this I've sent you a private message on here for some details. 

Thanks 🙂

Leanne.

[Angela101]

Hi Leanne 

I’ve tried logging into my ee perk account as advised but still saying deactivated.

any suggestions please?

thanks

Angela

[Christopher_G]

Hi @Angela101

Did you try registering for a brand new Perk account?

Chris

[Angela101]

Yes - once I try to register it says the email is already registered.

thanks 

[Katie_B]

Thanks for confirming @Angela101. 

I have sent you a private message for more details. 

Katie 🙂