04-05-2020 10:18 AM
Hi,
I'm trying to access my EE perk account. I've reset the password then immediately logged in, but I'm still getting the message that my account has been deactivated as I've not registered within the given time frame. How do I go about reactivating this?
Thanks
Solved! See the answer below or view the solution in context.
30-04-2021 09:41 AM
I can’t seem to get access to my Ee perks it says i didn’t do it within the time frame. I’ve never been able to get in due to me not receiving the email they sent out. I want to upgrade but want my nhs discount to be applied into my new one. And I would like to access all my codes
04-05-2020 02:26 PM
Good Afternoon @TomB12.
Welcome to the EE Community, I would love to see if I can help.
Have you been able to gain access to your account in the past?
Speak soon,
Katie.
05-05-2020 08:26 AM
05-05-2020 11:22 AM
30-04-2021 09:41 AM
I can’t seem to get access to my Ee perks it says i didn’t do it within the time frame. I’ve never been able to get in due to me not receiving the email they sent out. I want to upgrade but want my nhs discount to be applied into my new one. And I would like to access all my codes
30-04-2021 11:29 AM
Hi @Caitlinotoole,
Welcome to the EE Community. 🙂
I've sent you a private message. Please check your inbox and get back to me when you have a moment.
Thanks
James
05-12-2021 08:35 AM
Hi Katie,
I have the same problem. Last year I started to open my perks account but couldn't get to my works email within the time allowed. Now says deactivated and would like to use it.
Please can you help ?
05-12-2021 08:39 AM
Hi @Brip1,
Welcome to the EE Community. 🙂
I can help you with this. I've sent you a private message to get some further details.
James
16-12-2021 08:24 PM
EE, please can you help me reactivate my perks account. I've tried the chat but that was about as useful as a chocolate tea pot.
17-12-2021 07:32 AM
Hi @Oliviajack
Thanks for coming to the community.
To help you with your perk account, I have sent you a private message on here for some details.
Speak soon.
Leanne.