Community Activity

EE Blocking Website on 4G

Hi there,Our website - www.stagweb.co.uk - won't load on EE mobile data for some people. We believe that content lock is restricting our site, but it's not affecting any of our competitors in our niche. Is it possible to get it reviewed and allowed f...

TP94 by Investigator
  • 318 Views
  • 12 replies
  • 2 Helpful

-1024kb pack? Is this a mistake on the app?

I've gone to add a pack and come across as pack for '-1024kb'?! I was looking for a pack bigger than 125gb but the £35 is for '1024kb' instead which is very odd. Assume this is an error on the site to be corrected? 

Freeview channels

I’ve searched EE help and this community and can’t find a solution:I’ve read that Freeview has rearranged some of their TV channels and wonder if EE can/will invoke an update to the TV boxes overnight, or do we have to go into setting and retune?Than...

HenryTudor8 by Established Contributor
  • 2 Views
  • 0 replies
  • 0 Helpful

Resolved! Account query.

Had a query on my account today and was helped by Natalie.  What a pleasant, helpful, nice girl she is.  She had the time to listen to me and got my account sorted very quickly.  She's a credit to EE.  

Issues with EE

I'm having issues with EE with my board band. Never had trouble with sky mobile like I am now. Only just joined EE and want out now as not happy with the service. Wish I stayed with sky as it was so smooth and had no issues till now. Sick of it, wors...

Lisa681 by Visitor
  • 23 Views
  • 2 replies
  • 0 Helpful

Oxford street store review

I would like to say a big thank you to Ramz who was willing to take over an hour to help us with our situation . He was very patient and understanding and was even willing enough to help us talk to customer service on the phone. Despite having many c...

My Wi-Fi has become unbearably slow since yesterday

I have 1Gb speeds to the Smart Pro hub, and I have 2 Smart Extenders.  Everything has been great for the last few months, until today.I was getting 500-600Mbps on my iPhone and other devices in the rooms where the extenders are located.  Today, one o...

imacken by Established Contributor
  • 44 Views
  • 2 replies
  • 0 Helpful

new phone not delivered -

A new Iphone was due to be delivered on Sunday by DPD - they were delayed by more than 3 hours so I had to reschedule. It should have come next day, but didn't. No communication from either. Neither DPD nor EE respond with help so I will be cancellin...

JOH57 by Visitor
  • 9 Views
  • 0 replies
  • 0 Helpful