14-09-2024 08:30 AM
i am part of openreach and currently using 50% colleague discount on my mobile bill. the contract runs out today 14.09.24. it says im ready for an upgrade but as soon as i click, it says we are unable to do so at this time. im still wanting to use to colleague discount.
14-09-2024 11:38 AM
Hello @jordanberring.
Thanks for coming here.
Are you upgrading via your work intranet or via the EE website?
Katie
15-09-2024 09:29 AM
work intranet
15-09-2024 09:30 AM
Hi @jordanberring.
Thanks for getting back to me.
If you are unable to proceed I would recommend speaking with your HR team.
We have no access to employee accounts or the work portal.
Katie